Review: Chase Sapphire Lounge at Boston Logan Airport (BOS)

The Chase Sapphire Lounge at Boston Logan Airport was the first Sapphire-branded lounge in the USA, and it set a standard for what to expect from the blue bank going forward. From one of my favorite features of table service food to an excellent collection of cocktails, it was no surprise that this airport lounge was packed to the brim during my visit.

Where is the Chase Sapphire Lounge at Boston Logan International Airport (BOS)?

The Chase Sapphire Lounge is located in the connecting hallway between Terminal B and C, right across from Gate B40.

Accessing the Chase Sapphire Lounge at Boston Logan International Airport (BOS)

While you used to be able to use Priority Pass to access Chase Sapphire Lounges, that is not the case anymore.

Now, the only way to access Chase Sapphire Lounges is by holding the Chase Sapphire Reserve Card, Chase Sapphire Reserve for Business Card, or the Chase Ritz-Carlton Card (which is a secret card that can only be switched to). All of these cards offer access for the cardholder and two additional guests.

Chase Sapphire Reserve Card

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Chase Sapphire Reserve Card

The Chase Sapphire Reserve card is a premium credit card that offers a number of valuable benefits that includes travel credits, airport lounge access, and more.

OFFER
100,000 Ultimate Rewards points

MINSPEND
$6,000

EST. VALUE
$1,700+

ANNUAL FEE
$795

FOREX FEES
No

EXPIRY
–

Since I visited when Priority Pass access was still possible, upon arrival, I was told there would be a 20-minute wait for Priority Pass or instant access if I had a Chase Sapphire Reserve Card. This is a similar entry process to what Amex is doing with the new Aspire AMEX Lounge at Montreal-Trudeau Airport.

I was impressed that exactly 20 minutes after I added myself to the waitlist, I received a text letting me in!

Seating

Immediately upon stepping in, you’ll be asked for your Chase Sapphire Reserve Card and a boarding pass at this desk.

Just behind the check-in desks is a lounging area set up in a living room style.

While the lounge spans what seems like a large area, the seating is cramped. I found myself a seat at one of the neat wooden tables overlooking the bar.

While it was nice to have a seat, there were no available power ports nearby. The bar, however, has lots of outlets.

Also in this area is the “taproom,” which features local beers on a rotating menu. The decor in the taproom is “sportsbar-ish” with some memorabilia, but also has a lot of art. It’s a neat place to hang out!

Tucked away in the back of the lounge next to a beverage station is this grand fireplace display with some comfy chairs. Around the corner from this, you’ll find an open seating area with apron views, which, during the daytime, provides some great plane spotting. This is a significant upgrade over the Sapphire Lounge at New York LaGuardia, which doesn’t even have windows.

Finally, next to the quick-service grab-and-go food area, you’ll find many round tables.

Food & Beverage

All Sapphire lounges feature dine-on-demand QR codes, which is my favorite setup for a lounge. Buffet only creates a ton of hustle and bustle as people get up to grab food from every corner of the lounge. 

At every table, you’ll find a QR code to order from, and it’ll bring you to this homepage:

There aren’t many dine-on-demand options, but they’ve got a rotating menu from Sarma, a well-known Mediterranean restaurant in Boston. There are also Sapphire Lounge staples in the Sapphire Signature portion. Once you’ve made your selections, you’ll get a confirmation screen and the option to order more.

I opted for the Sapphre burger and a beer; they arrived at different times, but within a reasonable window, so I was relatively happy.

On top of the dine-on-demand service, you’ve got the option to grab from a buffet of pre-plated food. This is tucked away in a corner of the lounge to help reduce traffic throughout.

Here I found some soup, salads, desserts (a highlight for me), and other sides like cookies and focaccia.

The deconstructed cannoli from the dessert section was absolutely fantastic! If I had enough room to go back for seconds, I absolutely would have.

The cocktail selection is vast, and I had enough time to sample a couple. They’ve also got “celebrity cocktails,” for example, on this visit, the feature was from Hailey Bieber. There was even an option to order a beer flight! That’s not something I’ve done in a lounge, but I have created my own whisky flight on Delta One business class before.

I tried the French Blonde cocktail (left) and the Fly South cocktail (right), and thought both had excellent presentation, but the French Blonde didn’t feel particularly inspired. However, the Fly South cocktail was amazing. It took about 10 minutes from ordering to delivery.

There are two beverage and snack stations in the lounge where you’ll find canned drinks, coffee from a local Boston roaster, Atomic (including cold brew on tap), tea, and some light bites.

While this is a great lounge, the staff didn’t feel as engaging compared to the Sapphire LGA or even the Sapphire IAD, which I visited shortly after this on the same trip. However, the lounge was very busy, and it was a Monday night, which I’m sure gets busy and creates a long day with all the business travel.

Bathroom

This Chase Sapphire lounge offers shower rooms that you can reserve using the QR codes. The main bathrooms are very well decorated, though. I’ll be interested to see how these trendy interior designs stand the test of time!

Amenities

The Sapphire Lounge Boston also offers wellness rooms with massage chairs and rest pods, which are essentially quiet rooms with curtains. With my timing, I was only able to try out the rest pod, but it was an excellent refuge from the hustle and bustle in the busy lounge.

All amenities are super easy to reserve in the app, so you don’t have to interact with anyone if you don’t want to!

On your way to the wellness area, you’ll find a hallway lined with artwork, a nice touch.

Conclusion

The Chase Sapphire Lounge Boston was a great pit stop on my travels, and I enjoyed the dine-on-demand food and beverages. As this was the first Sapphire Lounge in the US, it seems fitting that it’s the most well-known and the busiest Sapphire lounge I’ve visited. 

I look forward to stopping in Boston again, and unless I was flying Lufthansa First Class, I think I would visit the Chase Sapphire Lounge over any airline-affiliated airport lounge at BOS!