Review: Hotel TwentySeven Amsterdam, SLH

hotel twentyseven amsterdam review featured image

After spending about a week traversing Norway, we headed to Amsterdam for the last few nights of our vacation, with our trip wrapping up with a convenient KLM business class flight back to Canada.

Ever since Small Luxury Hotels of the World partnered with Hilton Honors, I’ve been looking for unique redemption opportunities outside of the typical Waldorf Astoria and Conrad properties. After staying at Tokyo Station Hotel, SLH, I was excited to see what Hotel TwentySeven in Amsterdam had to offer, as I’ve read nothing but excellent things about this property.

While I will get into the finer details to explain why throughout this article, this was flat-out the best hotel stay I’ve ever had in a city, and it left me pining for another stay the next time I find myself in Amsterdam. Let’s check out all that Hotel TwentySeven has to offer.

Booking & Check-in

I booked our three-night stay at Hotel TwentySeven using three Hilton Honors Free Night Certificates. This offered excellent value, as the standard award availability rate is 150,000 Hilton Honors points per night, and the cash rate is around $1,600 CAD per night. Availability can be tough to find since it is an in-demand and small hotel, and we booked this stay about 9 months prior.

The American Express Hilton Honors Aspire Card and American Express Hilton Honors Surpass Card are instrumental in my Hilton Honors free night strategy, and adding either of these cards to your wallet will get you well on your way to making a redemption just like this one. Hilton free night certificates continue to offer outsized value and should not be slept on by any miles and points enthusiast.

American Express Hilton Honors Aspire Card (US)
Apply Now Learn More Terms & Conditions apply
American Express Hilton Honors Aspire Card (US)

The American Express Hilton Honors Aspire Card offers up to a $200 semi-annual Hilton Resort credit, a quarterly $50 airline statement credit, instant Hilton Honors Diamond Elite status, an annual free night certificate, and more.

Check out our American Express Hilton Honors Aspire card review for more details.

OFFER
200,000 Hilton Honors points
MINSPEND
$6,000
EST. VALUE
$1,200+
ANNUAL FEE
$550
FOREX FEES
No
EXPIRY
Jan 13, 2027
American Express Hilton Honors Surpass Card (US)
Apply Now Learn More Terms & Conditions apply
American Express Hilton Honors Surpass Card (US)

The American Express Hilton Honors Surpass Card offers instant Hilton Honors Gold status and up to a quarterly $50 statement credit at Hilton Honors properties.

OFFER
130,000 Hilton Honors points
MINSPEND
$3,000
EST. VALUE
$780+
ANNUAL FEE
$150
FOREX FEES
No
EXPIRY
Jan 13, 2027

Hotel TwentySeven occupies the upper floors of a historic 1913 building, which was originally built as a private gentleman’s club. The exterior of the building is unassuming, and unless you were specifically looking for it, you might not even know there is a hotel inside.

As we entered the building, the noise and chaotic vibe of Dam Square faded away. We were welcomed by name, our luggage was taken, and we went through the formalities of the check-in process.

Hotel TwentySeven is quite a small property with only 16 rooms, and the size of the lobby reflects that. However, the entire hotel is beautifully designed and decorated, with a cohesive yet striking look no matter where you are.

hotel twentyseven amsterdam check-in area

We were escorted up to our room on the fourth floor by one of the staff members. Throughout the hotel, we loved the decor, vibe, and functionality of the space.

hotel twentyseven amsterdam seating area on fourth floor

Location

Hotel TwentySeven is located in the heart of Amsterdam, right on Dam Square, making it an excellent starting point for any excursions or activities, only a short walk or public transit ride away.

When we arrived in Amsterdam, we took the train from Amsterdam Schiphol Airport to Centraal Station and then walked to Hotel TwentySeven, as it is only a ten-minute walk away.

While Dam Square is consistently very busy, the rooms at Hotel TwentySeven are soundproofed incredibly well, meaning you’ll see the busyness outside, but you won’t hear it at all during your stay.

Parking

Hotel TwentySeven does not have any on-site parking, but valet parking can be arranged with the hotel at a cost of €65 for 24 hours for hotel guests. There are also many parking garages nearby.

Skip the car rental and take advantage of the excellent public transit in Amsterdam would be my recommendation should you be visiting.

Room – Junior Suite

Hotel TwentySeven was my most anticipated hotel stay of our vacation, so it was hard not to smile as we entered our Junior Suite for the next three days. Junior Suites are the “entry-level” room at this hotel, but they are anything but basic.

Upon entering, there is a second door in the entryway that can be closed to improve soundproofing for the room. Careful design choices like this throughout the room go a long way, and it really is the small touches that make a noticeable difference.

hotel twentyseven amsterdam junior suite entrance

There is also a small half-bathroom in the entryway. While it was pretty tiny, having a half-bath is always appreciated when sharing a room with someone else.

hotel twentyseven amsterdam junior suite small half bathroom

Just around the corner from the sliding door is a closet, complete with robes and a safe.

Moving into the main room is nothing short of stunning, with unique yet striking decor.

hotel twentyseven amsterdam junior suite bedroom overview

A small dining table with two chairs is at the foot of the bed, perfect for those early morning room service breakfast orders.

hotel twentyseven amsterdam junior suite bed with table

A few chocolates and a card for my wife were waiting for our arrival.

hotel twentyseven amsterdam junior suite bedroom welcome note with chocolates

The king bed is the focal point of the room, and it was actually very comfortable and arguably the best bed we experienced across our European travels.

There was also a television mounted on the left wall that could be extended outwards, complete with a soundbar. We didn’t use it at all during our stay, so I can’t speak to whether it had smart capabilities.

Nightstands on both sides of the bed are complete with bedside lamps and ample plugs. The nightstand on the left-hand side also had a tablet for room controls, which functioned pretty well. Modern technology was a common theme throughout this room, as there was also a video peephole on the main door, which was a unique implementation.

Beside the bed was a small desk with a not very comfortable chair. It was functional, but you would probably be better off doing any work at the dining table with proper chairs if working for any extended period of time.

hotel twentyseven amsterdam junior suite desk with art

The room overlooked Dam Square, which offered a nice view without any of the noise thanks to excellent soundproofing.

Opposite the bed is a couch with a small table. Hidden in the corner is an air purifier.

hotel twentyseven amsterdam junior suite couch with small table

Beside the couch is a cabinet that houses all of the coffee and minibar items.

Two pull-out drawers included additional glassware, minibar snacks, and minibar beverages. Bottled still and sparkling water were complimentary and refilled daily.

There was also a small wine fridge with some interesting offerings. If you ever wanted easy (but far from cheap) in-room access to a bottle of Dom Pérignon, this is the hotel for you. While I’m not huge on wine, this was a unique touch, and I could see it being utilized by those guests who want to indulge.

hotel twentyseven amsterdam junior suite wine fridge

The minibar price list was as follows:

Moving into the final part of the room, the bathroom is sizable and offers a double vanity with more than enough space for two guests.

There was no shortage of additional amenities if there was anything you were missing. Hotel TwentySeven offered some of the best hotel slippers I’ve experienced so far, and a high-end Dyson hairdryer was appreciated.

The massive jetted bathtub is directly beside the vanity.

hotel twentyseven amsterdam junior suite bathtub

An adjustable towel warmer is above the bathtub.

hotel twentyseven amsterdam junior suite towel warmer

The far side of the bathroom houses the Japanese-style toilet, plus the walk-in shower.

hotel twentyseven amsterdam junior suite bathroom with shower and toilet

For me, the shower was the most notable part of the bathroom as it was gorgeously designed with two rainfall showerheads. The shower can also be used as a steam sauna, which was very relaxing after a long day, and a feature I took advantage of nightly.

hotel twentyseven amsterdam junior suite shower

Lanvin and Lalique shower gel, shampoo, and conditioner were provided for both the shower and the bathtub.

hotel twentyseven amsterdam junior suite shower amenities

Guests can change the color of the shower in the bathroom via a panel mounted on the wall. The mood lighting in the bedroom can also be changed via the various tablets throughout the room.

hotel twentyseven amsterdam junior suite shower lighting controls

After being given a tour of our room, a staff member brought two glasses of champagne as a small welcome amenity. We also ordered a plate of bitterballen, which was the perfect way to kick off our next few days in Amsterdam.

hotel twentyseven amsterdam junior suite champagne with bitterballen

Our Junior Suite at Hotel TwentySeven was modern and perfect for our needs. I’d love to experience one of their different suites in the future, but would be absolutely happy to stay in this room again.

Restaurants & Bars

Hotel TwentySeven has two restaurants and one bar, all located on the third floor.

If you have Hilton Honors Gold status or above, you will receive a credit of up to 45 euros per person per day (up to a total of 90 euros for two guests) that can only be used towards breakfast. You can enjoy breakfast either at Restaurant Bougainville or via room service at no additional cost.

Restaurant Bougainville – Hilton Honors Gold Complimentary Breakfast

Restaurant Bougainville is the flagship Michelin-starred restaurant that serves breakfast daily, in addition to dinner. We actually only ate breakfast here one morning, on our last day, as the other mornings we opted to have it via room service.

The breakfast menu at Restaurant Bougainville is as follows, and is identical should you choose to take your breakfast as room service:

I went into breakfast knowing the “Extensive Breakfast” was going to be a ton of food, so the waitress suggested that we order one extensive breakfast, which is a variety of food plus a main dish, and one additional main dish. This way, my wife and I each had our own main and were able to share everything from the extensive breakfast, which worked out great.

Starting out, I opted for a latte and orange juice.

hotel twentyseven bougainville breakfast latte and orange juice

Shortly thereafter, a small amuse-bouche was served consisting of toast with a spread and sliced meat, paired with a smoothie shot.

hotel twentyseven bougainville extensive breakfast amuse bouche with shot

The next course included smoked salmon, a variety of cheeses and deli meats, a bowl of fresh fruit, pastries and breads, and far too many jams and spreads. Again, this is the extensive breakfast for one person, so order accordingly.

To wrap up the meal, our mains were brought out. My wife opted for the pancakes with fresh fruit, whereas I chose scrambled eggs with mushrooms and cheese.

Breakfast at Restaurant Bougainville was excellent, and I highly recommend ordering the Extensive Breakfast at least once for the experience. However, be aware it is a lot of food, so the recommendation we got to order one extensive breakfast plus one additional main dish was greatly appreciated.

Room Service – Hilton Honors Gold Complimentary Breakfast

For the first two mornings of our stay, we opted for breakfast via room service. I always enjoy when room service is offered as part of the breakfast benefit, as it is so much more relaxing to put the order in, get ready for the day, and then enjoy breakfast before heading out.

The breakfast menu is identical to Restaurant Bougainville, so there is no shortage of options. Our order consisted of two entrees, juices, lattes, and the odd pastry or mimosa. Breakfast was always brought at the exact time I requested, with a staff member setting the table in our suite.

hotel twentyseven room service breakfast on table

Over the few days, we sampled their eggs benedict, pancakes, and scrambled eggs, all of which were excellent.

All of our breakfast costs were completely covered thanks to the Hilton Honors Gold breakfast benefit. 90 euros for two people went far enough to cover everything we wanted to order.

Bar TwentySeven

Bar TwentySeven opens in the afternoon and continues serving until the late evening. A good cocktail bar while traveling is one of my absolute favorite things, and Bar TwentySeven hit all the marks.

The bar itself is a small, intimate space with good music and masterful staff, both in their service and in the drinks they make.

hotel twentyseven bar twentyseven with bartender

We stopped by every night of our stay, often for multiple rounds of drinks. Everything we tried was excellent, albeit at a bit of a premium price tag, but to be expected at a property like this.

We also ordered a few food items off of their bar snacks menu, including chicken karaage and bitterballen. Both excellent.

hotel twentyseven bar twentyseven chicken karaage

Bo By Bougainville

Bo By Bougainville is the other restaurant on the property, which bills itself as an “elegant yet relaxed restaurant where quality, atmosphere, and hospitality come together”.

We didn’t dine here during our stay, but the menu looked pretty good. You can view it here.

Facilities

Hotel TwentySeven is a small property, and thus, there is no pool, fitness center, or spa.

Conclusion

We absolutely loved our stay at Hotel TwentySeven, and we would definitely try to stay here again should we find ourselves in Amsterdam for a few days in the future. Between the great location, the excellent service without being overbearing, the gorgeous rooms, and strong food and beverage offerings, I’d highly recommend staying here if you can make it work with your miles and points.

Josh Bandura

Josh Bandura

Co-Founder at Frugal Flyer
Josh has been involved in the miles and points game since 2015 but has scaled up his knowledge and points earning potential in recent years. With a consistent attitude of "min-maxing" in many aspects of his life, Josh has transferred this mindset over to the miles and points game. Always looking for the next big opportunity, he aims to share content on a variety of topics including his travels, miles and points, and most importantly, how to get the most out of your credit cards

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