Review: Sheraton Grand Hiroshima Hotel

After spending four nights in Osaka at the Waldorf Astoria Osaka, we boarded the Shinkansen with our next destination,  Hiroshima, in our sights. While we were only staying in Hiroshima for a few nights, we carved out this part of our vacation to visit the Hiroshima Peace Memorial Museum and the Atomic Bomb Dome.

We chose to book the Sheraton Grand Hiroshima Hotel since the location cannot be beat, and we were able to secure a room at a decent rate. While I didn’t have any high expectations for a Sheraton, I was pleasantly surprised with how our stay went and would love to return to this property in the future.

Read on for everything you need to know about the Sheraton Grand Hiroshima Hotel in advance of your next stay.

Booking & Check-in

While I booked my two-night stay on a favorable industry rate, the Sheraton Grand Hiroshima Hotel is bookable for cash rates from ¥22,800 and up (~$220 CAD). Marriott Bonvoy redemption rates are typically available from 41,000 Marriott Bonvoy points and up, meaning you can use Marriott Bonvoy free night certificates worth 35,000 points at this property with a points top-up.

If you are interested in building your points balance in the Marriott Bonvoy loyalty program, you should consider adding either the American Express Marriott Bonvoy card or the American Express Marriott Bonvoy Business card to your wallet. These are two of the best keeper cards for Canadians, and ones that we recommend holding year over year as a result of the valuable benefits they offer.

American Express Marriott Bonvoy Card

Apply Now Learn More

American Express Marriott Bonvoy Card

The Marriott Bonvoy American Express card offers benefits that include an annual Marriott Bonvoy free night certificate and 15 elite qualifying nights towards Marriott Bonvoy elite status.

Check out our American Express Marriott Bonvoy card review for more details.

BONUS
110,000 Marriott Bonvoy

MINSPEND
$20,000

EST. VALUE
$990+

ANNUAL FEE
$120

FOREX FEES
Yes

EXPIRY
Aug 18, 2025

Both credit cards come with a great welcome bonus, a reasonable annual fee, an annual free night certificate worth 35,000 Bonvoy points, and 15 elite qualifying nights to work towards annual elite status and lifetime Marriott Bonvoy status, plus complimentary Silver Elite status.

After taking a Shinkansen from Osaka, we arrived at the Sheraton Grand Hiroshima Hotel. The hotel is connected to Hiroshima Station via a pedway, making it a stellar choice for your time in Hiroshima as the location is excellent. There was clear signage throughout the station directing us to the hotel.

The age of the hotel is pretty apparent once you step into the lobby. This is consistent throughout the property and still is nice, but definitely not modern. This was my first time staying at a Sheraton, and for what it’s worth, the decor felt on brand.

After a quick check-in process, I was provided with my room keys and two sheets of information about the Sheraton Grand Hiroshima Hotel. The first sheet contained general information about the hotel, while the second sheet offered information about the Sheraton Club, a lounge I had access to as a Platinum Elite member. More details on that later.

I was also offered the option of a bottle of sake, a cookie, or 1,000 Marriott Bonvoy points as a welcome amenity. I chose the sake as it was undoubtedly the best choice.

Location

I cannot understate the excellent location of the Sheraton Grand Hiroshima Hotel, as it is the main selling feature. This is one of the hotels you book for the location alone.

The hotel is directly connected to Hiroshima Station, which means that you don’t need to worry about dragging your luggage on a long journey after arriving, or when you depart for your next destination. It is also conveniently located to get around Hiroshima, with access to a streetcar tram nearby.

Parking

Self-parking is available at this property at a cost of ¥1,500 per 24 hours, from the time of entrance, at an affiliated parking lot. There is no option for valet parking at this hotel.

Room – Deluxe Guest Room, 1 King

As I entered the room, directly on the right-hand side was a large closet complete with hangers, an iron and ironing board, and the in-room safe.

The open concept of the room is immediately visible, as the bathroom opens up to the rest of the room. While some guests may not be a fan of this, I didn’t mind it as it made the room feel bigger.

Several bathroom amenities were available on the countertop.

Frosted glass covers the bathtub and shower combo room, in addition to the toilet room. That being said, it’s frosted glass, so don’t expect a ton of privacy.

The rest of the room is pretty standard for a traditional one-king bed setup.

The nightstand contained all of the master controls for the room, plus a telephone and alarm clock.

A welcome amenity and note were set up in advance of my arrival. Also pictured is the sake that I selected as an additional welcome amenity when checking in.

While not as striking as our view in Osaka, the cityscape view was still nice with mountains in the distance.

In the corner of the room was a glass desk with a chair. After having no real desk at the Waldorf Astoria Osaka, this was appreciated as it made it easier to get some work done.

Finally, there was a television directly in front of the bed. This was not a smart TV, so only normal cable was available.

However, in an interesting and dated turn, there was a DVD player available! I’d love to know how often these get used. 

Below the DVD player were additional glassware and supplies for coffee.

More cups, a kettle, and a mostly empty minifridge were also located in the console below the television.

Here’s a quick reverse view shot of the room to show off exactly what you can expect.

For what it’s worth, even as a basic king room, it felt highly functional and met my needs during our two nights in Hiroshima.

Restaurants & Bars

Bridges – Marriott Bonvoy Platinum Elite Complimentary Breakfast

We opted to take advantage of our Marriott Bonvoy breakfast benefit at Bridges, one of the on-site restaurants. While we could have enjoyed our breakfast benefit at the Sheraton Club lounge instead, I’ve typically found that at most hotels you can expect a greater variety at the restaurant. 

Bridges is also open for lunch and dinner, but we ate elsewhere in Hiroshima.

Bridges is a big venue, with more than enough seating. As a party of three, we never had to wait for a table, even when showing up later in the morning.

There was a range of buffet stations with both Japanese and Western options. There was no a la carte menu.

Self-serve coffee and fresh juices were also available.

While it wasn’t bad, our entire party thought the breakfast was missable, and on the second day we opted to sleep in after a night of drinking and skip breakfast.

Lobby Lounge

The lobby lounge is open from 6:30 am to 11:00 pm while offering cocktails and small bites.

We didn’t visit this bar during our stay as it was always closed by the time we returned to the hotel.

Miyabi-tei Restaurant & Bar

Miyabi-tei restaurant & bar offers fresh sushi and teppanyaki grilled dishes. The restaurant is open for lunch and dinner daily, while the bar is open from 5:00 pm to 12:00 am nightly.

We didn’t dine here or visit for drinks during our stay.

Facilities

Sheraton Club

The Sheraton Club is an excellent standout in this property, and is consistent with what I have come to expect when it comes to hospitality overseas. The Sheraton Club is located on the 20th floor and is open from 7:00 am to 10:00 pm.

Breakfast is available from 7:30 am to 9:30 am, happy hour is from 5:00 pm to 8:00 pm, and tea time is available from 10:30 am to 5:00 pm and from 8:00 pm to 10:00 pm. 

Guests who have access to the Sheraton Club lounge through Marriott Bonvoy Elite status can choose to take their breakfast either in the lounge or at Bridges Restaurant. Similarly, guests can choose to enjoy their happy hour either at the lounge or at the Miyabi-tei bar on the 7th floor. We took breakfast in the restaurant and had happy hour in the Sheraton Club lounge during our stay.

As soon as you arrive on the 20th floor, the lounge is immediately visible.

While there is a reception desk, this was never staffed during any of our visits. Instead, guests needed to write their room number and the number of guests at the entrance.

The lounge is adequately sized, and never felt too busy for any of our visits. A variety of seating is available, including some that face the window if you want to enjoy the view while having drinks in the evening.

There is also a small business center available, complete with two desktop computers and printers.

We only visited the lounge for happy hour, but the spread was pretty good for a Sheraton. A variety of appetizers and desserts were available, plus complimentary spirits, wine, beer, juices, and coffee.

While I wouldn’t recommend having a whole meal here, it was great to be able to stop by for a few drinks and snacks as we looked to kick off our evening.

Fitness Center

The fitness center is available 24 hours for no charge. If required, there is a charge of ¥550 to use the locker room.

No one in our party used the fitness center during our visit.

Pool

The pool at the Sheraton Grand Hiroshima Hotel is available from 9:00 am to 9:00 pm, with the last entry at 8:30 pm. Accessing the pool incurs a cost of ¥1,650 per day, per person.

This is the first time I have seen a hotel charge for pool access, which felt bizarre. As a result of the cost and the fact that we were busy throughout our time in Hiroshima, we did not visit.

Shine Spa

Shina Spa is open from 10:00 am to 9:00 pm daily and offers several different treatments.

We didn’t inquire or book any treatments during our stay.

Conclusion

The Sheraton Grand Hiroshima Hotel is a winner in my books, thanks to the excellent location and Sheraton Club lounge. This would absolutely be my go-to hotel should I visit Hiroshima again in the future, provided I could secure a good cash or points redemption rate.