Canada Post MyMail: Track Your Incoming Credit Card Mail & More

Let’s be real: we live in an era of much-reduced attention spans. With the rise of smartphones and one-day shipping, almost all of us want to know where our packages are, and when they’re going to get to us.

While the company may have many of its public misfortunes in the public eye, Canada Post itself has actually made quite a good app to meet this demand. Let’s dive into how to sign up for the Canada Post MyMail service and the value it has for Canadians.

What is Canada Post MyMail?

Canada Post MyMail is a new mobile feature introduced by the company to allow you to track your incoming credit cards, packages, and any parcels being delivered by traditional post.

Once you’ve signed up for MyMail and installed the mobile app on your Apple or Android device, you can opt in to automatically track incoming parcels. Anything sent through the Canada Post system will be relayed here.

Of note, this includes anything being sent by mail from abroad. So if you receive packages from the United States shipped via USPS, from the United Kingdom shipped via Royal Mail, or from China via their traditional postage system, all of these parcels will show up in the system.

Moreover, your snail mail, including flyers or incoming credit cards, will also be tracked here.

Note how the sender is usually listed, but not always. The larger the company, the more likely you are to receive that information. I don’t always get notified of the name of the sender if a friend sent me a Christmas card, but I do always know if a replacement card is coming from Amex Canada.

If you’ve followed our guide on how to get US credit cards, this can be very useful for cards sent abroad by Chase. For security purposes, Chase sends the majority of their replacement products abroad by US post. However, their more premium items like the Chase Sapphire Reserve Card usually come via UPS, which once led to a hilarious incident where my card was somehow routed through China, but that’s a story for another article.

Do be advised: sometimes, items slip through the cracks and aren’t listed on MyMail. It also will show you incoming flyers even if you, like me, have a “no junk mail” sign in your mailbox.

Still, for knowing who’s sending you a letter and why, it’s really second to none. It’s also dead easy to set up, as we’ll show you right now.

How to Set Up Canada Post MyMail

To sign up for Canada Post’s MyMail feature, you’ll need to enroll via their Apple or Android mobile apps. They’ve made a list of instructions on their desktop site:

Now, while this is a generally accurate order of operations, it’s missing a key step between checking if your address is viable and signing up for MyMail.

That step is verifying your ID. When I did this process in 2024, it was one of those third-party ID apps: I needed to show my name, scan my driver’s license, and take a selfie. You’ll also need to input a cell number that can receive SMS messages as part of mandatory 2-factor authentication (2FA).

Once this step was done, I was able to get access to MyMail. Then I set up auto-tracking.

The app is also useful for tracking any Canada Post parcel you send because you can scan the tracking number or barcode in-app, then share it with the recipient. Beats typing it out by hand.

What’s the Advantage of Canada Post MyMail?

OK, so let me start off: user reports of MyMail are mixed.

It’s not a perfect product. Some mail that is coming to you can and will be missed.

However, and this is the big but: as I mentioned, the larger the company, the better luck I’ve had getting notified that a letter or parcel was incoming. Many vendors, such as Amazon, have moved away from Canada Post in the wake of the crown corporation suffering from industrial actions and strikes, so there are fewer parcels to track.

However, when I do buy off platforms like eBay, I’ve found that the parcels tend to show up in the app. They do, however, disappear a little after being delivered.

On the other hand, for snail mail, the Canada Post app is pretty good. I almost always know in advance when a new credit card is coming into my mail. This is great if you need to track minimum spends, or if you have a community mailbox and need to know whether making that trip to unlock it is worth it in the perils of -30 degree Canadian winter.

This is also great if you’re travelling or expect to be outside Canada for an extended period of time. Remember how I mentioned winter? Well, Canada Post can stop delivering if your pathway to the door isn’t properly cleared. In such an instance, mail deliveries will be ceased… something you can see when any parcels stop arriving via the app.

These are just a few of the use cases for MyMail, as traditional mail is going to be a feature of Miles & Points enthusiast life so long as the big Canadian Banks wish to save on delivery.

Conclusion

Canada Post isn’t a perfect crown corporation, and their app isn’t the most cutting-edge technology on the market. For my money, though, it works exactly as intended and is a great way for any Miles & Points enthusiast to pay attention to incoming deliveries and know when to go and check their mailbox.

Until next time, don’t ignore your MyMail delivery notifications (looking at you, Reed).